Refund Policy
Last updated: October 1, 2026
This Policy explains how refunds work for paid subscriptions to Bookmark.gallery (the "Service"). "We", "us", and "our" refer to the operator of Bookmark.gallery.
Who processes your payment
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle handles payment, billing support, invoices, taxes, and refunds, and your purchase is also covered by Paddle's Buyer Terms.
What you pay for
Bookmark.gallery is free to use, including importing your history with the Chrome extension. Bookmark.gallery Pro is an optional subscription billed monthly or yearly that adds automatic sync, live likes, and AI search and tagging. There is no free trial. The price is shown before you pay, and your subscription renews each month or year, depending on your plan, until you cancel.
14-day refund
If you are not happy with Pro, you can request a full refund within 14 days of your first payment, on either plan, or of any yearly renewal. You do not need to give a reason.
During the first 14 days of a new subscription, AI search and tagging cover up to 3,000 posts in total; the rest are indexed after that. Auto sync brings in new posts from the start.
Outside those 14 days, and for monthly renewals, payments are not refundable and we do not offer partial refunds for unused time, except where required by law or if we discontinue Pro, in which case we refund the unused part of the month or year you have paid for.
How to request a refund
Email contact@bookmark.gallery from the email address you used at checkout, or include your order number from the Paddle receipt. You can also contact Paddle directly through paddle.net.
Approved refunds are issued by Paddle to your original payment method. They usually appear within 5–10 business days, depending on your bank or card issuer.
What happens after a refund
Pro ends as soon as the refund is processed. Automatic sync, live likes, and AI search and tagging stop, and your account returns to the free plan. Your gallery and the posts already in it are not deleted; you can keep using the free plan or ask us to delete your account as described in our Privacy Policy.
Cancelling without a refund
You can cancel at any time from Settings → Pro → Manage subscription. Cancelling stops the next renewal. Pro stays active until the end of the month or year you already paid for, and you will not be charged again.
Your legal rights
Nothing in this Policy limits rights you have under the consumer protection laws of your country, including any statutory right to withdraw from a purchase.
Contact
For billing or refund questions, contact: